How to remove oil-based paste ink: Hairspray is your best bet on this one! Lay the stain face down on a clean cloth or paper towel. Spray the back of the stain with an alcohol-based hairspray until it is wet and push the stain through the fabric, replacing the cloth or paper towel underneath as it absorbs the ink. Then, launder the garment as usual or take to a dry cleaner. For small marks, saturating with an alcohol-based hairspray and laundering as usual is probably sufficient.

To remove most stains from surfaces, Newell Brands recommends you try Amodex ink and stain remover or contact us via email or via the contact form.

Newell Brands is proud to support the communities where we live, learn, work and play. While we wish we could support every worthwhile request, we tailor our giving to specific organisations in an effort to maximise our impact. At this time, we initiate all giving opportunities and do not accept unsolicited requests for support. Thank you for thinking of us.

To recognise the hardness or softness of the lead, a drawing pencil will have a grade with the letter B or H and a number. B is a subjective indication of “blackness” and H is a subjective indication of “hardness”. Drawing pencils are manufactured in “grades” from 9B to 9H, with 9B being the softest and 9H being the hardest. Therefore 9B would produce a very thick black line and the point would wear down extremely fast, while 9H would produce a very thin grey line and hold a point much longer. HB is a theoretical middle point between 9B and 9H.

As a leading manufacturer of quality products, great care is put into the type of ingredients and formulations we use. Like you, we are also concerned about animal testing. Every effort is made to avoid such practices. While we do our best, we cannot guarantee that some of the third-party, indirect suppliers are as sensitive to this issue as we are. We do, however, strongly encourage our direct suppliers to work with their partners to avoid these practices.

We are not currently sponsoring any candidates or providing any scholarships.

For country of origin, please submit requests to [email protected]. In addition, country of origin information is available on product packaging.

Please contact our consumer service directly at [email protected] or via the contact form.

Paper Mate offers green products in a few different ways: Recycled – Flexgrip® Ultra Pens are made of 42% recycled materials and DryLine™ Grip Correction Tapes are made of 60% recycled materials. Upcycled – Paper Mate® has a partnership with Terracycle to change old pens and make them into new products.

Newell Brands guarantees complete customer satisfaction and replacement. If your new Paper Mate® product does not perform properly, please fill out our Contact Us form and provide a description and photos of your product.